Swich Privacy Policy

Effective as of April 2022

We care about your privacy and we are committed to ensuring that your privacy is respected and protected.

This privacy policy (this "Policy";) applies to swich.com, thebigswich.com (the "Site";). Except as provided below, we do not collect any personally identifiable information about you while you use the Site. Please read this Policy very carefully. In addition to reviewing this privacy policy, please read our Terms of Use Agreement. Your use of the Site constitutes agreement to applicable laws and the terms and conditions contained on the Site, in this Policy, and in the Terms of Use Agreement. This Policy does not cover information collected on sites linked to from this Site.

Swich reserves the right to change this Policy at any time without notice and by using this Site subsequent to any revision of the Policy; you agree to be bound by such changes. We will post any changes to this Policy on this Site. We encourage you to periodically review this Policy and familiarize yourself with the most current version. We will use any information collected in accordance with the privacy policy in effect at the time the information is collected.

The Type of Information we Collect

Any personally identifiable information you provide is voluntary. The cases in which we do collect personally identifiable information are as follows:


In order to access and use certain services provided through the Site, you must complete the registration form and create a name, email and password. During registration you are required to give contact information (such as a name and email address). We use this information to contact you about the services via transactional messages.

Service-related Announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email.

Customer Service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Aggregate Information (non-personally identifiable)

We use aggregated information to help make decisions on feature improvements and optimizations.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Site.

Log Files

As is true of most web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.


A cookie is a small file that is stored on a user's computer for record-keeping purposes. We use cookies on this site.

We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your your browser for an extended period. You can remove persistent cookies by following directions provided in your Internet browser's "help" documentation.

We set secure persistent cookies for utilitarian purpuses such as the ability to track events and preferences to enhance the experience on our site. For example, persistent cookies may control the display of ads, track usage patterns, and deliver content.

If you reject cookies, you may still use our site, but your ability to use the majority of our services will be limited.

Links to Other Sites

This Site contains links to other sites that are not owned or controlled by Swich. Please be aware that we, Swich, are not responsible for the privacy practices of such other sites.

We encourage you to be aware when you leave our Site and to read the privacy statements of each and every web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Site.

Access to Personally Identifiable Information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, this information in your privacy settings or request to delete or deactivate it by emailing our Customer Support at privacy@swich.com or by contacting us by telephone or postal mail at the contact information listed below.


The security of your personal information is important to us. We follow strict industry standards of technical infrastructure security. All services communicate through secure connections using the latest Transport Layer Security (TLS) 1.2 through limited firewall protected ports.

Although no infrastructure is 100% secure we design for security and uphold strict security practices and policy to ensure our infrastructure is at, or above industry, standards. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute 100% security.

If you have any questions about security on our Site, you can email us at privacy@swich.com.

Business Transitions

In the event Swich goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email and/or prominent notice on our Site for 30 days of any such change in ownership or control of your personal information.

Changes in this Privacy Statement

If we decide to change our privacy policy, we will post those changes to this privacy statement.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

Data Protection Rights

Swich encourages users to update and maintain accurate information in their privacy settings. Users may also request their account and information to be deleted by contacting customer service.

Users may also request to restrict the processing of their personal information or request their data to be provided for review. Users can request these rights by contacting customer service.

Users who have consented to allow Swich to contact them through email for special notifications and offers may withdraw their consent anytime either themselves through their privacy settings or by contacting customer service.

Withdrawing consent will not affect any remaining data protection rights offered to our users.

Swich strives to comply with user data privacy regulations globally. However, should needed, you have the right to make an inquiry to your local data protection authority. We wish to work with our users to comply with user data compliance so make it a priority to respond to these requests.

Family Educational Rights and Privacy Act (FERPA)

As noted on the U.S. Department of Education web site, the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. The law applies to all schools that receive funds under an applicable program of the U.S. Department of Education.

Swich supports and maintains compliancy with the FERPA guidelines. For more information please visit the U.S. Department of Education web site on FERPA guidelines.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us.